And now I’m going to bawl.
Bill Murray on Gilda Radner:
“Gilda got married and went away. None of us saw her anymore. There was one good thing: Laraine had a party one night, a great party at her house. And I ended up being the disk jockey. She just had forty-fives, and not that many, so you really had to work the music end of it. There was a collection of like the funniest people in the world at this party. Somehow Sam Kinison sticks in my brain. The whole Monty Python group was there, most of us from the show, a lot of other funny people, and Gilda. Gilda showed up and she’d already had cancer and gone into remission and then had it again, I guess. Anyway she was slim. We hadn’t seen her in a long time. And she started doing, “I’ve got to go,” and she was just going to leave, and I was like, “Going to leave?” It felt like she was going to really leave forever.
So we started carrying her around, in a way that we could only do with her. We carried her up and down the stairs, around the house, repeatedly, for a long time, until I was exhausted. Then Danny did it for a while. Then I did it again. We just kept carrying her; we did it in teams. We kept carrying her around, but like upside down, every which way—over your shoulder and under your arm, carrying her like luggage. And that went on for more than an hour—maybe an hour and a half—just carrying her around and saying, “She’s leaving! This could be it! Now come on, this could be the last time we see her. Gilda’s leaving, and remember that she was very sick—hello?”
We worked all aspects of it, but it started with just, “She’s leaving, I don’t know if you’ve said good-bye to her.” And we said good-bye to the same people ten, twenty times, you know.
And because these people were really funny, every person we’d drag her up to would just do like five minutes on her, with Gilda upside down in this sort of tortured position, which she absolutely loved. She was laughing so hard we could have lost her right then and there.
It was just one of the best parties I’ve ever been to in my life. I’ll always remember it. It was the last time I saw her.”
“ an old white woman just called all the downtown kids uncool, and for one of the only times in recorded human history, it actually stings. ”
1 WTC spire being lifted to the top.
Tilda Swinton’s Ebertfest 2013 Dance-Along (by ShatterglassStudio)
In my ongoing quest for the perfect framework for understanding haters, I created The Disapproval Matrix**. (With a deep bow to its inspiration.) This is one way to separate haterade from productive feedback. Here’s how the quadrants break down:
Critics: These are smart people who know something about your field. They are taking a hard look at your work and are not loving it. You’ll probably want to listen to what they have to say, and make some adjustments to your work based on their thoughtful comments.
Lovers: These people are invested in you and are also giving you negative but rational feedback because they want you to improve. Listen to them, too.
Frenemies: Ooooh, this quadrant is tricky. These people really know how to hurt you, because they know you personally or know your work pretty well. But at the end of the day, their criticism is not actually about your work—it’s about you personally. And they aren’t actually interested in a productive conversation that will result in you becoming better at what you do. They just wanna undermine you. Dishonorable mention goes to The Hater Within, aka the irrational voice inside you that says you suck, which usually falls into this quadrant. Tell all of these fools to sit down and shut up.
Haters: This is your garden-variety, often anonymous troll who wants to tear down everything about you for no rational reason. Folks in this quadrant are easy to write off because they’re counterproductive and you don’t even know them. Ignore! Engaging won’t make you any better at what you do. And then rest easy, because having haters is proof your work is finding a wide audience and is sparking conversation. Own it.
The general rule of thumb? When you receive negative feedback that falls into one of the top two quadrants—from experts or people who care about you who are engaging with and rationally critiquing your work—you should probably take their comments to heart. When you receive negative feedback that falls into the bottom two quadrants, you should just let it roll off your back and just keep doin’ you. If you need to amp yourself up about it, may I suggest this #BYEHATER playlist on Spotify? You’re welcome.
** I presented The Disapproval Matrix to the fine folks at MoxieCon in Chicago yesterday, and they seemed to find it useful, so I figured I’d share with the class. It was originally inspired by a question my friend Channing Kennedy submitted to my #Realtalk column at the Columbia Journalism Review.